Here we have compiled frequently asked questions from our customers to help you understand our products and services. If you cannot find the answer you need, please contact us.

All Questions
Product Selection
Operation & Usage
Maintenance
After-Sales Service

Product Selection

How to choose the appropriate glass sandblasting equipment model?

When selecting the right glass sandblasting equipment, consider the following factors:

  • Production needs: Daily glass processing quantity and size
  • Process requirements: Sandblasting effect, precision, and uniformity
  • Space limitations: Equipment footprint and layout
  • Budget considerations: Equipment investment and operating costs

We recommend contacting our sales consultants with your specific requirements, and we will recommend the most suitable equipment model for you.

What's the difference between large and small glass sandblasting machines?

Large Automatic Glass Sandblasting Systems:

  • Suitable for thick glass and large-sized glass automatic processing
  • Automatic loading and unloading system, no manual intervention needed, fully intelligent process
  • High efficiency and high capacity, suitable for large-batch continuous production scenarios
  • Large equipment size with significant floor space requirements

Small Automatic Glass Sandblasting Systems:

  • Specially designed for thin glass and small-sized glass automated processing
  • Integrated automatic loading and unloading system, saving labor
  • Compact equipment size with smaller footprint

We recommend choosing the appropriate type based on your production scale and budget.

Operation & Usage

What is the basic operating procedure for glass sandblasting machines?

The basic operating procedure for glass sandblasting machines is as follows:

  1. Preparation: Check equipment status and ensure sufficient sandblasting media
  2. Parameter setting: Set sandblasting parameters according to glass type and requirements
  3. Glass loading: Place the glass correctly on the worktable
  4. Equipment start: Press the start button to begin sandblasting
  5. Process monitoring: Observe the sandblasting effect, adjust parameters if necessary
  6. Completion and unloading: Remove the glass when finished
  7. Cleaning and maintenance: Clean the equipment and perform checks after completion

For specific operation details, please refer to the operation manual provided with the equipment or contact our technical support team.

What safety precautions should be taken when using glass sandblasting machines?

When using glass sandblasting machines, please observe the following safety precautions:

  • Operators must undergo professional training
  • Wear necessary protective equipment: safety goggles, dust masks, gloves, etc.
  • Ensure good ventilation in the work area
  • Follow correct startup, operation, and shutdown procedures
  • Regularly check equipment condition, stop immediately for inspection if abnormalities are found
  • Do not adjust or clean the equipment while it is running
  • Keep the work environment clean to avoid slipping or collisions

Safe operation is the prerequisite for production. Please strictly adhere to equipment safety guidelines.

Maintenance

How often should glass sandblasting equipment be maintained?

The recommended maintenance schedule for glass sandblasting equipment is as follows:

  • Daily maintenance: Clean sand residue and check basic components after each work day
  • Weekly maintenance: Inspect the drive system, pneumatic system, electrical connections, etc.
  • Monthly maintenance: Replace or replenish sand media, clean the filtration system
  • Quarterly maintenance: Check core components such as motors and bearings every 3 months
  • Annual maintenance: Conduct a comprehensive inspection once a year, replace wear parts

Specific maintenance cycles may vary depending on equipment model and usage frequency. Please refer to the equipment manual or consult our technical team.

What are common faults in glass sandblasting machines and how to troubleshoot them?

Common faults in glass sandblasting machines and troubleshooting methods:

Fault Phenomenon Possible Causes Troubleshooting Methods
Equipment won't start Power issues, blown fuse, control system failure Check power connections, replace fuse, inspect control panel
Uneven sandblasting effect Unstable blasting pressure, poor sand quality, worn nozzles Adjust air pressure, replace with quality sand, check and replace nozzles
Poor sand circulation Damp sand, clogged recovery system, damaged screen Replace with dry sand, clean recovery pipes, replace screen
Abnormal noise Worn bearings, loose parts, drive system issues Replace bearings, tighten components, repair drive system

If you encounter faults that cannot be resolved independently, please contact our after-sales service team and avoid disassembling the equipment yourself to prevent further damage.

After-Sales Service

How to get technical support when equipment malfunctions?

When your equipment malfunctions and you need technical support, you can contact us through the following channels:

  1. Phone support: Call our technical support hotline at +86 136 9066 8257
  2. Online support: Through the online customer service on our official website or send an email to info@tongyifaglass.com
  3. WeChat support: Add our after-sales service WeChat account for real-time support

Please provide the following information when contacting us to help us quickly identify the problem:

  • Equipment model and serial number
  • Purchase date
  • Detailed fault description (including photos or videos if possible)
  • Solutions you have already attempted

Depending on the fault situation, we will provide remote diagnosis or arrange for an engineer to visit your site.

Didn't find the answer you need?

If you have other questions, please feel free to contact us. Our professional team is at your service.

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